Shipping policy

Shipping Policy

Thank you for shopping with us. We work with third-party fulfillment partners to process and ship our products directly to customers. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after payment is confirmed.

Processing times may be longer during holidays, promotional periods, product launches, or periods of unusually high order volume.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Times

After your order has been processed, estimated delivery times are typically:

United States: 5–12 business days

Delivery estimates are not guaranteed. Shipping times may vary depending on the fulfillment location, carrier delays, weather, holidays, customs, or other circumstances outside of our control.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow up to 48–72 hours for tracking information to update after receiving your shipping confirmation.

Multiple Packages

Some orders may be fulfilled from different facilities. As a result, items from the same order may arrive separately and may have different tracking numbers.

You will not be charged additional shipping fees because your order is shipped in multiple packages.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside of our control.

If your tracking information shows no movement for an extended period or you believe your package may have been lost in transit, please contact us so we can help investigate the issue.

If tracking shows that an order was successfully delivered but you cannot locate the package, please first check with household members, neighbors, your building management, and the shipping carrier.

We are not responsible for packages that are lost or stolen after being confirmed as delivered by the carrier.

Shipping Delays

Occasionally, orders may experience delays due to carrier disruptions, severe weather, holidays, supply-chain issues, or other unexpected circumstances.

We appreciate your patience and will make reasonable efforts to assist with delayed shipments.

International Shipping

At this time, we currently ship only within the United States.

International customers may be responsible for customs duties, import taxes, or other fees imposed by their country. These charges are the responsibility of the customer and are not included in the purchase price unless otherwise stated at checkout.

Questions About Your Order

If you have questions regarding the shipment of your order, please contact us at:

Email: corevalul@gmail.com

Please include your order number so we can assist you as quickly as possible.